Early access — every feature on ClinicalVillage is free right now. Join free →

FAQ

Common questions.

If you don't see what you're looking for, the contact form goes straight to our team.

Getting started

No — browse the full directory freely. You'll only need a free account to message people and save alerts. Everything is free during early access.
About three minutes. We send a verification email after sign-up; click the link to activate your account, then walk through a short 3-step onboarding wizard tailored to your role.
We're built around three roles — students, preceptors, and clinical sites/hospitals. Everything is free for all of them during early access.

Pricing & billing

Nothing right now — ClinicalVillage is completely free during early access. Browse, message, post listings, and set alerts at no charge.
We plan to introduce paid plans once the community is established. Early members will hear about it well in advance — there are no charges today.

For preceptors

Right now, yes — everything is free for everyone during early access, preceptors included. No fees, no commissions.
Yes. You can upload a copy of your professional license and list your credentials on your profile so students can request them. ClinicalVillage is a contact network, not a credentialing body — we don't vet licenses ourselves. Students verify your credentials directly with their school before a rotation begins.
Yes. From your dashboard you can pause any listing (so it's hidden from the directory without losing the details), mark it as filled, or archive it.
No. Your full name, credentials, and bio appear on your public listing, but your email address is never displayed. Students message you through the platform — you reply through the platform too. Take it offline whenever you both want to.

For clinical sites

All-in-one means you provide both the facility and the in-house preceptor. Facility only means students can rotate at your site but bring their own preceptor. We also support listings for sites that require an affiliation agreement (MOU) with the student's university.
Yes. Your facility profile has a "required documents" checklist — background check, immunizations, drug screen, CPR/BLS, HIPAA training, professional liability, TB test, flu shot, and more. Students see this on your public listing before they apply.
Yes. Upload your standard affiliation agreement to the document vault inside your dashboard. It's stored privately — only you and our admins can download it.

Privacy & safety

Profile data is stored in our database. Sensitive uploads like license documents are kept in private storage and only served through an authenticated proxy — they never appear in public URLs. We never sell your data.
Yes. Every inquiry thread has a "Report as spam" option that hides the thread from your inbox and notifies our admins. For more serious concerns, email us through the Contact page and we'll investigate.
All reviews are submitted, then reviewed and approved by an admin before they go public. We don't allow anonymous reviews, and only students who have actually inquired about a listing (and waited at least 30 days) can leave one.